Booking, Confirmation and Deposit:

          Booking Alexi The DJ is a 5 step process, 

          Step 1: Your query, 

          Step 2: Our packages are sent via email for your viewing,

          Step 3: A video meeting is arranged to discuss the packages,

          Step 4: A date confirmation email and invoice is sent for a 50% deposit,

          Step 5: An email is sent to confirm that the deposit payment has been received.

 

NOTE: Once Alexi The DJ confirms in Step 5, you have booked his services for your event, he will never send another DJ as a representative on his behalf, or, cancel your event for any reason, regardless of what monies have been paid his loyalty and services are confirmed to you. 

 

• Your event/wedding will only be confirmed once we receive your deposit.

• A non refundable date confirmation deposit of 50% confirms your booking, keep in mind that all of our bookings are secured on a first pay, first served basis.

• Upon payment of the confirmation deposit, you accept any future updates/changes made to our contract and terms and conditions. 

• We unfortunately cannot "hold" dates for any reason, the deposit confirms your booking.

• Balance payments must be paid in full on the Monday, the week of your event/wedding, no late payments shall be accepted.

• Once the date confirmation deposit has been paid, it cannot be transferred to secure another date, if the event is cancelled for whatever reason then all monies paid will be forfeited.

• Should your event be cancelled within 90 days of your event date, then full payment for your event will be required, please keep in mind that Alexi The DJ is in high demand and gets booked well in advance, therefore we have cancelled other events for your date.

• Our packages are for an allocated amount of time, should we exceed those hours, any further hours will be charged at a R 1,000.00 per hour overtime rate, this fee includes the DJ, any engineers and the sound and lighting equipment.

 

Hospitality Requirements:

• We ask that as one of your preferred suppliers we are fed and that our meals are the same as those of your guests, lasagne or burgers will NOT be accepted.

• A separate table can be prepared for dinner, separate from guests and with other suppliers is acceptable. 

• Unless arranged otherwise, dinner will be for two, Alexi The DJ and one of his engineers. 

• Should NO meal be provided, please notify Alexi The DJ in advance so that a cooler bag can be prepared, this then serves as notification that we will be bringing a cooler bag onto the premises with meals and cold drinks for our staff, as you are aware, working hours can be anything from 7-15 hours on the day of a wedding or event.

• Should Alexi The DJ not be notified in advance and no meal be provided on the day, we will then order UBER eats or Mr. Delivery to the venue, should UBER eats or Mr. Delivery not be available to deliver, Alexi The DJ will leave the venue and only return once he has had a meal.

• Alexi The DJ will only open the dance floor 35 minutes after he has finished his meal as he is lactose intolerant.

• Should no cooler bag be allowed at the venue, and the event not have an open bar, we request a R 500.00 bar tab open from the moment we arrive at the venue, please make sure that your venue is fully aware of this and that a waiter is available to accommodate us throughout the duration of the event.

• Note: As we are working on the event this will be for waters and cold drinks, however we do have an alcoholic beverage during dinner.

• Please notify venue management that a waiter needs to be allocated for the DJ throughout the duration of the event.

​

Site Visits, Arrival Times, Set Up and Pack Up:

• Site visits are permitted, however they are billed at R 16.50 per kilometre return from our offices, and on a day that is convenient for us.

• We generally arrive 2 - 3 hours prior to event start time for setup, pack up takes us roughly 1 hour at the end of the event, therefore, Our packages are for an allocated amount of time.

• To avoid confusion, please send us the "FINAL" event timeline the day before the event.

• We cannot be held liable for any loss of time due to any form of lateness, our clock starts running from the agreed upon start time, please keep in mind that should you give us an earlier start time, our clock will start running from that time and not the scheduled start time on the day, therefore we suggest that you give us the correct time and that your finalised event schedule / program is sent to us prior to event day.

• Upon our arrival at the venue, should we find that other suppliers are using our allocated DJ table or area for their own use in preparation for the event, we will not start with our setup until our area is cleared and out of use, unfortunately we cannot be held responsible should this delay the ceremony, wedding reception or event because of us not being able to setup due to other suppliers occupying our space and wasting our time.

 

Power and Generators

• We cannot be held responsible for any power failures or blackouts whatsoever during the event, it is up to the venue to have generators in place as we do not bring generators with us.

 

Technical Services and Troubleshooting

• In the event that you have sourced / arranged any gear i.e a projector, projector screens, microphones, speakers, TV's or any other equipment not mentioned from other supplier/s, it is up to them or you, to make sure that they are connected and fully functional prior to event start time, should you or they require any form of technical assistance from Alexi The DJ, including the borrowing of any equipment, i.e stands, extension cords, cabling or anything not mentioned, we will forward an invoice to the client post event and without their prior approval for R 1,500.00 per hour of troubleshooting, for any technical services required.

 

Floor Space

• Unless the client has opted for a Pitch and Play package where all equipment is provided as per our technical rider provided, Alexi The DJ requires an allocation of 10 sqm for his set up.

 

Social Media

• Alexi The DJ owns the right to display any images or videos as promotional material on his social media platforms, unless discussed otherwise prior to event day.

 

Working with Event Coordinators

• Please see the document attached (LXK Productions Working With Event Coordinators) for all details and please forward the document to your coordinator or venue on our behalf.

• Should you be your own coordinator or the venue has their own coordinator, please forward the document to the venue and read through as it has a few details not mentioned above.

 

Working with Musicians

• Please see the document attached (LXK Productions Working With Musicians) for all details and please forward to your musicians on our behalf.

 

Working with Photographers and Videographers

• Please see the document attached (LXK Productions Working With Photo and Video) for all details and please forward to your photographers and videographers on our behalf.

​​

Event Travel and Accommodation:

• We charge R16,50 per kilometre for venues further than 10 km from our offices, we request that you provide us with the name and address of your venue, and we’ll do a round trip distance calculation from our offices.

• Please keep in mind that for the safety of our team, we request accommodation if the venue is further than 100 kilometres from our offices, please see below should this be the case.

• If your event is to be held outside of Gauteng then we request:

• A minimum of 1 nights accommodation including breakfast from any hotel or BnB.

• All UBER travel costs covered, should there be no UBER available? Then a vehicle shall be booked by us from AVIS.

• Return flights for the event date/s mentioned.

 

Please Note:

• AirBnB, vehicle rental, fuel and insurance costs shall be forwarded to the client making the booking.

• Accommodation must be preferably on the premises or within 5 - 10 mins drive from the venue.

• Shared accommodation with other suppliers is NOT acceptable.

• Alexi The DJ makes the necessary AirBnB, flight and vehicle bookings himself.

• He will first forward all booking details for approval prior to confirming, and will then forward an invoice to the client for payment.

• Should you wish to make the accommodation booking yourself? This won't be a problem, but, prior to confirming the booking please forward images and accommodation location via google maps to Alexi The DJ for approval.

• We cannot be held liable or responsible for any flight cancellations should the flight have been scheduled on the day of your event, we will however try to find a suitable alternative as quickly as possible in order for us to reach your destination and venue on time, remember that those costs will be forwarded to you, the client. Please keep in mind that we will always encourage a flight for the day before your event.

• Should you choose package 1 "DJ Only"? Please ask your equipment provider to give Alexi The DJ a call and discuss what equipment shall be available at your event.

 

Covid-19:

• Acts of God are clearly out of Alexi The DJ's control or that of the client concerned, we will do our best to accommodate clients in rebooking their events to a new date in this regard, a new booking will however have to be made on a date that we can accommodate, If a new date cannot be confirmed due to vendors conflicts then any monies paid shall be forfeited. 

• Booking fees are still not refunded under any circumstances but as stated we will accommodate the client to move their wedding / event to a more suitable date based on our availability for the new date/s, however,

• We charge a R 1,000.00 administration fee for every date change and/or Date Hold, meaning, should you ask us to hold any date/s we will charge R 1,000.00 for each date you request be held.  

• Please note that we will only move a date for a client for an issue related to a government gathering ban only, family matters or any other issue not related to a government ban will not be considered.

• Should your event be cancelled within 90 days of your event date, then full payment for your event will be required, please keep in mind that we have cancelled other events for your date.

• As mentioned, acts of God are clearly out of our control and once a DJ package or DJ fee has been agreed upon and accepted by the client, we will NOT allow any discounts or DJ fee changes whatsoever due to any pandemic.